Rdp session terminated unexpectedly. Today we started noticing that people were getting unceremoniously kicked off. I will launch RDP which i have successfully connected from previously and it will connect Does anybody know what these reason codes mean? I assume that interpreting this code would give me some insight into the problem (s) we need to correct. I would like to know why this happened or root cause of it. A Remote Desktop session that specifies a program to start on logon may not terminate in a timely manner when the specified program is exited. lot of users could not get connection. 122 Disabling rdp shortpath will increase the latency users feel but they won't get disconnected. Error code: 0x10" suggests that there might be a critical service or process on the VM that is failing, causing the RDP session to terminate. I get a call that users can't get into our RDS system. Event logs show: Event ID 4005 - The windows logon process has unexpectedly terminated Doing some googling on this over the past day or two shows that this is an issue with other versions of Windows Server (2012 r2 for instance), and that the issue is caused by specific Windows Updates I doubt the Disk IO issue on UPD disk because other session hosts servers are still able to host new user sessions during the event, the issue happens randomly on any one of the session host servers while other servers were still functioning normally. 13. Cannot find reason code 16 anywhere. When I try to log in I get a blue screen saying The Local Session manager service failed the sign in. Hi, I am running a Server 2012 (not R2) and that server is holding all the Remote Desktop Services roles. We are using 2 Windows 10 Pro computers, and an issue arises after using several Remote Desktop Protocol (RDP) sessions. Remote session conflict: Your Remote Desktop Services session has When looking for a resource to help you troubleshoot your RDP problem I came across the following two threads that proposed similar suggestions for checking all updates and hotfixes: Win2008 R2 SP1: The Remote Desktop Services service terminated unexpectedly RDP not accessible after Service Pack upgrade - Windows Server 2008 R2 Some users disconnect from AVD session with this error: KindSourceErrorMessage sampleDeploymentRDGatewayConnectionFailedClientDisconnect When a user's session is unexpectedly terminated by a network or client failure, the user is disconnected but not logged off. If you are Automatic login. . Rarely, some users may face difficulties with direct RDP access to only the PSM server after these changes. This server has been pretty darned solid for many months. We have an employee with a Windows 11 Professional desktop. The problem in simplest explanation: A user will call the help desk saying they cannot access Set up session limits and idle timeouts well to avoid getting disconnected. 5. d file is looking in order for x-session-manager, x-window-manager and x-terminal Home FortiGate / FortiOS 6. When a connection closes unexpectedly, it indicates the remote server stopped responding or actively terminated the session without sending proper closure signals. I'm not sure what changed within the past few weeks but we started getting this issue a few weeks ago across multiple clients. " In the Remote Desktop Services section of EventVwr we see 36 - "An error occurred when transitioning from CsrConnected in response to EvCsrInitialized. x11-common_determine-startup Xsession. Please review the following Hi all, I have an issue that’s been frustrating me. Incorrect network connection profile. Have you got a log file in ~/. I can RDP into the machine successfully for a few hours or days, and then randomly it will not let me log in any more. Any ideas? Thanks David Z Greetings again to the Well of Knowledge Environment: RDP Farm consisting of five Server 2012R2 RDP servers (VMs). Then it Remote in with a different user, let them get connected all the way then log out. Event ID 40 is registered whenever a session is After about 15 minutes, it shows the error like this: "The connection has been terminated because an unexpected server authentication certificate was received from the remote computer. ConnectToClient(viewerConnString); And that should do it. The suggested fix is to set under registry key I’m trying to RDP from Computer A to Computer B. Next reboot the machine and have the first user try to RDP back into it. I ihave all the rds licenceses issued to We have a Windows Server 2019 working as a RDP Server (500 users CAL), the problem is that users are reporting, the rdp session closed unexpectedly with an error message "Internal error". The issue appears to be caused by Screen Caching and accessing a system with different display resolution The server runs Windows Server 2019 with Session Host installed, obtaining licenses from a License Server with 50 licenses installed. I have run SFC /scannow which tells me there is stuff It found, but cannot fix. Bad Windows update. The following corrective action will be taken in 2000 milliseconds: Restart the service. The annoying “The What is the Local Session Manager (LSM) service? The Local Session Manager is an important Windows Service that establishes a dedicated session/desktop whenever you log in to your computer. The Connection Has Been Terminated Because An Unexpected Server Authentication Certificate Was Received From The Remote Computer I used cli ti see the connection to check the user name and I found all users come with different names: tmsh show /ltm persistence persist-records mode msrdp msrdp kamc-jd\a 192. Error 1067, often described as "The process terminated unexpectedly," is a common issue many users encounter while running various services on Windows. It appears that, someone will disconnect their session and then about 1 I am facing an issue with published application which is hosted in RD session host. Poring over the Local logins fail, RDP Fails, sometimes WMI (Computer management) fails connections. Follow me to get possible reasons that trigger off "Remote Desktop Connection closes immediately after login". Hi, I am trying to RDP to a Server 2022 and get disconnect reason 16. How can I fix the above issue with SSH being unexpectedly closed? Do I need to increase some SSH timeout settings or something else? Note For troubleshooting issues related to session connectivity and the Azure Virtual Desktop agent, we recommend you review the event logs on your session host virtual machines (VMs) by going to Network connections follow specific protocols for establishment and termination. the possible root cause could be with system resources or with service. 2. In the last month or so the WinLogin process has been crashing and causing people to not be able to log in. End-user after updating local machine to windows11, While establishing a connetion they are getting below error: " The connection has been terminated because an unexpected server authentication certificate Applies to: ️ Windows VMs This article explains how to troubleshoot frequent disconnections to an Azure virtual machine (VM) through Remote Desktop Protocol RDP). xsession-errors? Posts about The Windows logon process has terminated unexpectedly written by oasysadminAfter installing Service Pack 1 via windows update on a Windows Server 2008 R2 machine the other day, I RDP works great to this Windows Server 2016 server up until the point it doesn't. I have to hard reset the VM to get everything working again. This ensures that the policy is correctly applied to all future session attempts for a more comprehensive solution. The conclusion I have reached is that the problem is focused on the PC and somehow a SSL failure. When the Remote Desktop client reconnects, the RDSH server reconnects the client to a new session instead of the original session. 143:3389 10. The company runs many applications on it. I've been trying to figure out a recent occurrence of RDP issues that came after a recent batch of updates. When I connect, the logs indicate that there are two sessions IDs. Incompatibility issues with the WDDM graphics driver. This has been an issue for us since around May. Why does my Remote Desktop close as soon as I log in? It's frustrating to encounter RDP disconnecting immediately after login in Windows 11/10/8/7 and Windows Server 2012 R2/2016/2019/2022 when we access a PC from another PC remotely. Ensure that the TCP port 3389 for RDP is allowed in local firewalls and Azure Network Security Groups. I tried Windows Resource Protection, but it found no corrupted files. The user can log into RDP in from a laptop, but the desktop establishes connectivity for a few seconds, but A Remote Desktop Services (RDS) session can enter a locked and disconnected status at regular intervals. Notably, there is no Active Directory Certificate Services (ADCS) installed in the entire domain. Specifically, during some RDP sessions, the screen turns black, and after a few seconds, the RDP connection gets disconnected. x I have a Just-in-time policy for RDP connections, and as far as I know, there aren't any other clients attempting RDP connections. After updating certs in my RDS environment RDWeb will present an error "your session ended because an unexpected server authenticate certificate was recieved from the Then, I restart the RDP service, it will prompt me for login details, connect, then shoot up “your remote desktop session has ended” then returns RDP box. This problem can be particularly frustrating, especially for users who rely on services for essential operations in their daily tasks. A couple of things to note. PSMRD142I RDP Client is handling the audit job message: Audit agent has crashed, terminated unexpectedly or does not respond and its execution has stopped PSMPR040I Session index has been increased (new index: 2363) PSMRD136I RDP session is disconnecting from the remote machine PSMPR030I Protocol message prefix has been serialized. It has done this 4054 time (s). It’s DevOps & SysAdmins: Are there known policy settings causing unexpectedly terminated RDP sessions to be logged off - Event 551Helpful? Please support me on P Additionally, it's advisable to involve your Domain team in configuring this policy at the domain level. However, when you check the RDSH server, it says that the original session is still active and didn't enter a disconnected state. The remote session may appear empty with only a blank background. We have this issue on many 2012 RDS session hosts. sh script is not managing to start the session. In this situation, the session requires users to sign in or reconnect to Using Remote Desktop the remote screen turns black right after login and you have no control. This program may be specified under "Start the following program on connection" in RDP client settings or "Start the following program at 17 - Cannot connect - selected user group does not allow RDP connection Copy bookmark In this case, the user successfully authenticates, an ephemeral user is provisioned with the appropriate group (or groups) based on policy, but connection to Fix "The connection has been terminated because an unexpected server authentication certificate was received from the remote computer" for Windows 10, in this post. The RDP settings have been enabled, and the RDP services function correctly on the Windows 10 Pro computer. I cannot RDP to the machine or get in via the VMWare console. We have 3 RDS 2012 R2 hosts setup in our network, they are all stand alone session hosts. The following corrective action will be taken in 0 Also, you are limited in the number of users who can connect simultaneously to a Remote Desktop session or Remote Desktop Services session. Disconnecting how? Is the session being terminated prematurely? Is the connection being dropped while the session remains? Is there any lagging? The short answer based only on your description is to roll back the updates. If the session is closing immediately, it's likely the /etc/xrdp/startwm. Try connecting later or contact your system administrator. 3. Just follow them in order, This comprehensive guide will explore a range of strategies to troubleshoot and resolve RDP session freezes or disconnections on Windows 11. But I have searched just about After a few RDP sessions, the problem occurred. x. PSM: This app has been blocked Issue: Network Level Authentication Disabled Issue: RDS Installation - Collection Role failed to create Issue: Remote Desktop Licensing mode is not configured Issue: SSH through PSM failed Issue: RDP Remote through PSM failed using local admin account PSM Session Failed Login - Username and Password is incorrect. If I go to the RDS portal I can Splashtop On-Prem - Support Apps Splashtop Connector RDP error details Splashtop July 22, 2025 at 1:19 AM I am able to log in with that account but still unable to log in with my normal account. Any solution for the above error would I am also seeing: Remote Desktop Services: Session has been disconnected: User: xx\xx Session ID: 2 Source Network Address: x. Evening all, I've spend the day applying the new SSL wildcard to the servers, it has worked fine on the WAP and AD FS server however it is not allowing users to open up a connection. For the error "Remote Desktop Agent Loader service terminated unexpectedly issue", it indicates that the service has stopped unexpectedly and will be restarted automatically. Furthermore, the local Remote Desktop certificate has not expired. The user could sometimes reconnect but most times could not. The issue has been seen at different clients with different set ups, some have a simple 1 session host RDS server, some have 4 or 5 session hosts in a load balanced farm with RD gateway, connection brokers, RDWeb, ect. Specifically, during some RDP sessions, the screen turns black, and after a Hello, I'm trying to make an RDP connection between a Windows 11 24H2 and a Windows Server 2012 Standard and a disconnection occurs every 1 minute and 5 seconds, approximately. Hello, i have problem with windows 2019 standard that only 9 rds sessions can be created after that next rdp session gets just black screen and disconnect after few seconds. We have two session hosts and they seem to take turns having this issue. If I try to RDP immediately after, I will get this error: The number of connections to this computer is limited and all connections are in use right now. When I RDP to my Windows 10 workstation, It can randomly freeze for a few seconds and then terminates the connection. I didn’t think much of it at the time since we do have timeouts set, but this week I realized the logoffs do not match the timeout periods that I know about, the logoffs instantly kill Event logs show: Event ID 4005 - The windows logon process has unexpectedly terminated Doing some googling on this over the past day or two shows that this is an issue with other versions of Windows Server Are there any common, long term fixes to people who get randomly disconnected from a WVD session host? I have log analytics, dashboards set up to monitor VM resource usage, checked event logs, ran RD One of our RDS session host server stopped serving user connection request. This will keep happening and then they are somehow finally able to successfully connect. I have seen so many occurences of the issue on the forum but none of the sol Hi Team Facing issue from last 20 days, Remote desktop getting terminated due to EVENT ID 144 TCP SOCKET GRACEFULLY TERMINATED. One of my Windows Server 2012 R2 systems is logging the following event 7031 error; ‘The RPCService service terminated unexpectedly. The Event viewer application logs shows as 4005 - [Windows logon process has unexpectedly terminated] The error message "A critical process running in the remote session terminated unexpectedly. VPN connection required to access the RDP servers. Here are some steps you can take to troubleshoot and potentially resolve this issue: This post suggests that RDP is disconnected upon periodic Group Policy updates. Splashtop Business - Support Usage & Deployment Splashtop Connector RDP error details Follow Support August 29, 2024 at 10:56 AM For anyone having this issue, discovered that uninstalling KB5055528 fixed the issue for my client who uses RDP to connect to his office workstation from home. The RPC server is unavailable I have two drives in this system with Windows 10 installed on it and I can log in to the other install with no Introduces general guidance for troubleshooting scenarios related to RDS session connectivity. 168. From AWS console, the RDS session host server was still alive. Understanding RDP Issues I am trying to establish a Remote Desktop Connection for a user. A couple of months ago I began noticing that my terminal services/rdp connections to one of our networks will drop, seemingly randomly. The event When trying to connect to a Windows server through a PSM request, the client receives the following error: "The connection has been terminated because an unexpected server authentication certificate was I am facing an issue with XRDP where in the session immediately terminates after entering the correct username password. It has done this 9 time (s). Error 7031 = The Windows Event Collector service terminated unexpectedly. When I connect, it shows the logon screen and then immediately after I get “Remote Desktop can not connect to the computer for one of the following Disable UDP (User Datagram Protocol) The Your Remote Desktop Services session has The error code 0x904 and the black screen issue you're experiencing during RDP disconnections are often related to network connectivity problems, RDP session timeouts, or There are 4 useful solutions to help you address Remote Desktop closes immediately after login Windows 10/11/8/7 and Windows Server. At risk of a wall of text, I'll try to explain all of the things I have tested/observed and read along the way, but none of it Setting up RDP ShortPath (for private networks) made the single biggest difference. A limited number of RDP connections can be caused by misconfigured Group Policy or RDP-TCP properties in Remote Desktop Services Configuration. 3 FortiOS Release Notes Download PDF Copy Link Your session ended because an unexpected server authentication certificate was received from the remote PC. There is RDP ShortPath for public networks as well, but I believe Microsoft enabled that by default across the board. ’ Does anyone have an idea on how to troubleshoot or resolve this issue? AnyViewer > How-to Articles > 7 Ways to Fix the RDP Session Keeps Disconnecting with Ease 7 Ways to Fix the RDP Session Keeps Disconnecting with Ease Encountering issues with the bothersome Remote Desktop unexpected server authentication certificate when using PSM LB VIP 28-May-2025 Knowledge Article Each fresh logon to RDP, with Xvnc, apparently launches a separate rdp session/process. Error code: 0x10" suggests that there might be a critical service or process on the VM that is failing, causing the RDP session to terminate. Cannot find community Let's get you back on track Go to community home Looking at the event viewer on the office computer it shows that the Winlogon service terminated unexpectedly. The group name specified in CreateInvitation does not need to match anything anywhere else. The Connection Has Been Terminated Because An Unexpected Server Authentication Certificate Was Received From The Remote Computer - Microsoft Q&A Session has been disconnected reason code 0, 2, 5, 11, 12 A typical Event ID you may see when checking RDP connection event logs is Event ID 40. Intermittently when they attempt to RDP to a host, it connects and then immediately disconnects with the following error: Restarting the Also there is no configuration file like on RHEL about system default session but 50. But since we got a new system administrator who installed some policy to terminate disconnected sessions after some hours, I never again could reconnect to to an unexpectedly terminated session (usually VPN problem) Anyone experiencing session hosts becoming unavailable at random Since the end of last week we have had three occasions where one of the session hosts randomly becomes unavailable. Now back to the RDP session side (note that the viewerConnString should be the same value as retrieved from the viewer side): session. When it stops working we get the error 4005 - "The Windows logon process has unexpectedly terminated. rduxyw ywku afxu rzubx rucxj zwfpty ujjpwo fgcrq cnifu qbsxp
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